We recently opened our Verizon bill and noticed a company named ESBI. Enhanced Services Billing, Inc. Charging us a fee of $15.37 and a Voicemail services bill of $14.95? We called Verizon and
they are not in business with the service and not
responsible for charges. Call 1-888-296-3724 to speak to ESBI customer service to get credited.
We canceled this service today. Thank God.
Hopefully this will not happen to 1 million Verizon
customers. As consumers of many products both online and offline, we suggest that people read every dot and "T" to really know what they are paying for and what company they are buying products from.