I just stated getting these
Verizon bill has extra charges from 3rd party companies
ENHANCED SERVICES BILLING Complaint
You were reading a complaint about ENHANCED SERVICES BILLING.
Filing a new complaint about
I have been getting charged an extra 14.99 for the first time last months on my verizon bill. The charges appear on the last page of the bill, the "enhanced services" portion. I NEVER signed up for these services...and have repeatedly asked Verizon to remove them from my bill.
Verizon's customer service people do their best to apologize, but it never gets fixed, and I keep getting this service on my bill...with an amount past due. Despite all of my compaints and threats to cancel, Verizon cannot or will not seem to do anything about this.
These companies AND Verizon should pay for what they are doing. Imagine all of the customers who are unknowingly paying this fee every month. I can't believe our government won't do anything about this.