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I just stated getting these Verizon bill has extra charges from 3rd party companies ENHANCED SERVICES BILLING Complaint You were reading a complaint about ENHANCED SERVICES BILLING. Filing a new complaint about I have been getting charged an extra 14.99 for the first time last months on my verizon bill. The charges appear on the last page of the bill, the "enhanced services" portion. I NEVER signed up for these services...and have repeatedly asked Verizon to remove them from my bill. Verizon's customer service people do their best to... Read more

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i have fraudalently been charged 14.95 on my att bill without authorization on my account i was not informed about this charge until we starting having trouble with extra charges from company unknown to us is chargeing against my account for billing unauthoriaed payment. reported to attorney general office to have them prosacuted and reimbursed back to my account. theesbi are targeting elderly and unaware of process, which is aginst the law. please get this out to the public and stop these crooks fron taking our hard earned money from the... Read more

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Billing summary on AT&T bill stated ESBI $14.95 for fax mo. services plus taxes. I am unenemployed/have 4 in 1 fax machine. Called 1-888-288-374. Chrgs been on my acct since Nov. Sd I authorized - I did not authorize. 1) cxl this srvc and get a conf. #. 2) called AT&T ask super 1-800-288-2020 (my phone provider). Put a 3rd party block on acct for NO 3rd party charges w/o authorization, gave me a conf. #. 3) Credited my acct. since November. 4) will call back if not credited for this month Read more

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ESBI has all my wives information everything name , date of birth all personal information and we did not give this out "Who did" Got our first billing for 14.95 today called ESBI said they will refund the money guess what we haven"t payed any money to them yet. so what is going on really pissed off . were is the privacy act every company talks about Verizon. I got into this freedom package with Verizon one year contract with phone and Internet but the kicker is the direct TV was for two years I am being billed by direct TV for different... Read more

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I found a charge added to my phone bill from Enhanced Serv Billing, Inc (ESBI) in the amount of $14.95 for VoicExpress e-fax service that I did not authorize. Someone added an unauthorized charge to my phone bill hoping I wouldn't scrutinize the charges and discover their dirty trick. It's called "cramming." I called AT&T (1-800-288-2020), and the CS Rep, Jeff, removed the charge and placed a "Third Party Billing Block" on my account. Jeff advised me to call VoicExpress to disenroll in their service, and he urged me to file a... Read more

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ESBI charged my home phone $14.95 for coast to coast voicemail service. They claim I signed up via the internet on 10/5/2010. My wife and I were on a plane that day, flying to San Antonio, Tx and I did not have my computer with me. We did update our cell towers on 10/5/2010 when we arrived in San Antonio, Tx. I find this strange, being that ESBI is located in San Antonio, Tx. Is it unsafe to update your cell phones now without having your information stolen and used against you for unlawful purposes? Read more

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We were not aware of this company until I read an article in reference to this company in this month's issue of AARP magazine. When I saw the article my husband checked the phone bill and there it was charhes of 14.95 from them. Verizon credited us for months worth of charges and told my husband to call the them. ESBI stated they could only refund (3) months not the 5 months they owe us. ?erizon said to contact FTC which - will be doing. In AARP article feds fined them over a million dollars but, can't seem to shut them down. Sounds... Read more

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Having recently been a victim of BSG/ESBI's unauthorized billing ($14.94 American eVoice charges) I won't restate all that has been noted above. Rather, I hope to provide more in depth information on what BSG is doing. A quick search on its website reveals how little this operation cares for corporate governance. How interesting that the company incorrectly lists corporate "Bye-Laws"(rather than the correct term "Corporate Bylaws") on its website; BSG waved "goodbye" to American laws long ago and has no interest due diligence. More... Read more

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what a total rip off i have been paying this for over a year and always thought this was part of att . i am sooooooo PISSED OFF. give me back my hard earned money f-ing *** oh now i got to extend my post by 100 words what the *** has happened to this country. i tell ya people it is way past time to REVOLT against the powwers that be . they just changed the rules on credit cards and now the banks want to cgarge you a fee if you dont use your card OMG are you kidding me charge you a fee because you didnt use your card ..... what a country ... Read more

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I received my VERIZON bill this month and noticed that it was $15.25 higher than last months bill. When I inspected it carefully I found that this charge was added as a service to "Enhanced Services" for ESBI. I never ordered any additional services or anything from ESBI. I've never even heard of them. Verizon has no right to BLINDLY ADD CHARGES TO MY BILL just because someone or any old entity tells them to. I will be calling verizon tomorrow when they open to DEMAND THAT THEY REMOVE THIS CHARGE FROM MY BILL AND WHEN THEY START TO TELL ME... Read more

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