I just stated getting these Verizon bill has extra charges from 3rd party companies ENHANCED SERVICES BILLING Complaint You were reading a complaint about ENHANCED SERVICES BILLING. Filing a new complaint about I have been getting charged an extra 14.99 for the first time last months on my verizon bill. The charges appear on the last page of the bill, the "enhanced services" portion. I... Read more

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  • Mar 22, 2011
  • Finances
  • Cleveland, Ohio
  • 2
  • 2
  • 60
  • REVIEW RATING 1/5

i have fraudalently been charged 14.95 on my att bill without authorization on my account i was not informed about this charge until we starting having trouble with extra charges from company unknown to us is chargeing against my account for billing unauthoriaed payment. reported to attorney general office to have them prosacuted and reimbursed back to my account. theesbi are targeting elderly... Read more

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  • Feb 11, 2011
  • Home Phone
  • Indianapolis, Indiana
  • Fax Month Services
  • 20
  • REVIEW RATING 3/5

Billing summary on AT&T bill stated ESBI $14.95 for fax mo. services plus taxes. I am unenemployed/have 4 in 1 fax machine. Called 1-888-288-374. Chrgs been on my acct since Nov. Sd I authorized - I did not authorize. 1) cxl this srvc and get a conf. #. 2) called AT&T ask super 1-800-288-2020 (my phone provider). Put a 3rd party block on acct for NO 3rd party charges w/o authorization, gave me a... Read more

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  • Jan 18, 2011
  • Media
  • Harrisburg, Pennsylvania
  • Unreasonable Charge
  • 16
  • REVIEW RATING 3/5

ESBI has all my wives information everything name , date of birth all personal information and we did not give this out "Who did" Got our first billing for 14.95 today called ESBI said they will refund the money guess what we haven"t payed any money to them yet. so what is going on really pissed off . were is the privacy act every company talks about Verizon. I got into this freedom package... Read more

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  • Nov 20, 2010
  • Home Phone
  • Concord, California
  • E-Fax Service
  • 28
  • REVIEW RATING 3/5

I found a charge added to my phone bill from Enhanced Serv Billing, Inc (ESBI) in the amount of $14.95 for VoicExpress e-fax service that I did not authorize. Someone added an unauthorized charge to my phone bill hoping I wouldn't scrutinize the charges and discover their dirty trick. It's called "cramming." I called AT&T (1-800-288-2020), and the CS Rep, Jeff, removed the charge... Read more

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  • Nov 09, 2010
  • Home Phone
  • Tallahassee, Florida
  • 37
  • REVIEW RATING 1/5

ESBI charged my home phone $14.95 for coast to coast voicemail service. They claim I signed up via the internet on 10/5/2010. My wife and I were on a plane that day, flying to San Antonio, Tx and I did not have my computer with me. We did update our cell towers on 10/5/2010 when we arrived in San Antonio, Tx. I find this strange, being that ESBI is located in San Antonio, Tx. Is it unsafe to... Read more

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  • Apr 19, 2010
  • Home Phone
  • Waterloo, Ontario
  • Phone Service
  • 6
  • 6
  • 38
  • REVIEW RATING 1/5

We were not aware of this company until I read an article in reference to this company in this month's issue of AARP magazine. When I saw the article my husband checked the phone bill and there it was charhes of 14.95 from them. Verizon credited us for months worth of charges and told my husband to call the them. ESBI stated they could only refund (3) months not the 5 months they owe us.... Read more

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  • Mar 20, 2010
  • Home Phone
  • Rye, New Hampshire
  • 3
  • 3
  • 7
  • REVIEW RATING 1/5

Having recently been a victim of BSG/ESBI's unauthorized billing ($14.94 American eVoice charges) I won't restate all that has been noted above. Rather, I hope to provide more in depth information on what BSG is doing. A quick search on its website reveals how little this operation cares for corporate governance. How interesting that the company incorrectly lists corporate "Bye-Laws"(rather... Read more

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  • Feb 24, 2010
  • Software
  • Edwardsville, Illinois
  • Att
  • 32
  • REVIEW RATING 3/5

what a total rip off i have been paying this for over a year and always thought this was part of att . i am sooooooo PISSED OFF. give me back my hard earned money f-ing *** oh now i got to extend my post by 100 words what the *** has happened to this country. i tell ya people it is way past time to REVOLT against the powwers that be . they just changed the rules on credit cards and now the... Read more

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  • Feb 21, 2010
  • Home Phone
  • Baltimore, Maryland
  • Enhanced Services
  • 4
  • 4
  • 37
  • REVIEW RATING 3/5

I received my VERIZON bill this month and noticed that it was $15.25 higher than last months bill. When I inspected it carefully I found that this charge was added as a service to "Enhanced Services" for ESBI. I never ordered any additional services or anything from ESBI. I've never even heard of them. Verizon has no right to BLINDLY ADD CHARGES TO MY BILL just because someone or any old... Read more

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